Importing coconut charcoal briquettes for the first time can be both exciting and daunting. Whether you’re starting a private label, supplying a local market, or scaling your BBQ or shisha business, your first bulk coconut charcoal briquettes order sets the tone for everything that follows.
So what should you expect when working with a trusted coconut charcoal factory like UICHARCOAL? In this blog, we walk you through the key steps — from inquiry to delivery — and help you avoid common pitfalls while maximizing your investment.
1. Understanding the Product Range
A professional coconut charcoal factory offers a clear overview of the products available, including:
- Shisha Charcoal: Cubes (e.g., 25 mm), odorless, low ash, long burn time
- BBQ Charcoal: Hexagonal briquettes (e.g., 5 cm x 20 cm), high density, 6-hour burn
- OEM/Private Label Options: Custom sizes, branding, and packaging
Make sure to confirm the intended use of the charcoal — shisha charcoal is different from BBQ in burn temperature and shape.
2. Requesting Samples
Before placing a bulk order, always request samples. This helps you:
- Test burn performance (duration, temperature, odor)
- Inspect shape consistency and density
- Verify ash content (ideally between 1.9%–2.3%)
Factories like UICHARCOAL send lab-tested and labeled samples by courier, often within 3–7 days.
Tip: Conduct your burn test with your actual product setup (hookah, grill, etc.) to see real-world performance.
3. Communication and Inquiry
A trusted factory will communicate clearly and promptly. Look for:
- Fast response to emails or WhatsApp
- Clear spec sheets and pricing
- Professional quotation with Incoterms (FOB, CIF)
Good factories will also provide guidance on:
- Packaging options
- Minimum order quantities (MOQs)
- Lead times and container loading
4. Confirming Specifications
Before confirming the order, make sure all specifications are agreed upon in writing. This includes:
| Specification | Example |
|---|---|
| Size | 25mm cube / 5x20cm hexagon |
| Ash content | Max 2.3% |
| Binder | Tapioca starch |
| Odor | Odorless |
| Packaging | 1kg box with private label |
Ask for a proforma invoice that includes all details, including factory address, payment terms, and estimated shipping date.
5. Production Process and Timeline
Production generally begins once payment (partial or full) is confirmed. At UICHARCOAL, the timeline for bulk production:
- Full container (e.g., 18 tons): 30-50 days
During this time, reputable factories:
- Update you with production photos or videos
- Offer inspection options (third-party or video call)
- Test batches before final packing
6. Quality Control & Testing
Factories like UICHARCOAL maintain strict QC standards, testing each batch for:
- Ash content
- Density and burn time
- Odor and spark
- Moisture level
A certificate of analysis (COA) may also be provided for international buyers.
7. Packaging and Branding
You can usually choose from:
- Bulk packaging: 10kg–20kg PP bags or carton boxes
- Retail-ready packaging: 1kg–3kg printed boxes for shisha/BBQ
- Private label: Custom logo, barcode, product name, and languages
At UICHARCOAL, we support:
- Multilingual labeling (English, Arabic, French, etc.)
- Kraft paper, glossy cartons, or moisture-proof designs
- Eco-friendly packaging options
8. Container Loading and Shipment
A full 40-foot HC container can hold:
- ~18 tons of shisha charcoal (cube packed)
- ~21–22 tons of hexagonal BBQ charcoal (bulk-packed)
Key steps before loading:
- Final inspection (optional)
- Balance payment received
- Packing list, invoice, and export docs prepared
Shipping typically takes:
- 15–20 days to Middle East
- 25–30 days to Europe
- 30–40 days to the US